Terms of Service.

1. Agreement to these terms

These Terms of Service ("Terms") govern your access to and use of Inbox Nanny (the "Service"), operated by the team behind inboxnanny.com ("we," "us," or "our"). By creating an account, connecting your Gmail, or otherwise using the Service, you agree to be bound by these Terms.

If you're using the Service on behalf of an organization, you confirm that you have authority to bind that organization, and "you" includes that organization.

2. What Inbox Nanny does

Inbox Nanny is a service that:

• Connects to your Gmail account with your permission
• Identifies cold outreach and the B2B databases your email appears in
• Files removal requests on your behalf with those databases under GDPR Article 17, CCPA §1798.105, and other applicable data-protection laws
• Monitors for re-listing and repeats removals as needed (on paid plans)

We are not a law firm and do not provide legal advice. The removal requests we send on your behalf invoke rights you already have under existing data-protection law.

3. Your account

3.1 Account creation

You create an account by authenticating with your Google account via Gmail OAuth. You must be at least 16 years old and have legal capacity to enter into a contract.

3.2 One person per account

Each account is for a single user. Sharing credentials, reselling access, or otherwise letting others use your account is not permitted.

3.3 Your responsibilities

You agree to:

• Provide accurate information when signing up
• Keep your Google account credentials secure (we never see them — Google handles authentication)
• Notify us promptly if you suspect unauthorized access to your account
• Only request removal from databases for an email address you actually own or control

4. Acceptable use

You agree NOT to:

• Use the Service for any unlawful purpose
• File removal requests on behalf of email addresses you don't own
• File false, harassing, or vexatious removal requests
• Attempt to reverse-engineer, scrape, or copy the Service
• Attempt to interfere with the Service's operation (rate limits, security, etc.)
• Use the Service to compete with us by replicating our removal workflows for commercial resale
• Use the Service in any way that violates Google's API Services User Data Policy or Gmail's terms

We reserve the right to suspend or terminate accounts that violate these rules, with or without prior notice depending on severity.

5. Plans, billing, and refunds

5.1 Free plan

The Free plan lets you scan your inbox, see which databases have your email, and set up Gmail filters. No card required.

5.2 Paid plans

Paid plans (Focus, Heads Down, Deep Work) add automated removal, monitoring, and re-listing alerts. Prices are shown on the pricing page and may change with at least 30 days' notice to existing subscribers.

5.3 Billing

Billing is handled by Paddle, our merchant of record. By subscribing, you also agree to Paddle's terms. Subscriptions renew automatically each month or year (depending on what you chose) until you cancel. You can cancel at any time from your account settings.

5.4 Refunds

We offer a no-questions-asked refund within 14 days of your first paid subscription. After that, refunds are at our discretion — contact us at hello@inboxnanny.com if something's gone wrong and we'll look at it.

5.5 Taxes

Prices shown are exclusive of applicable taxes (VAT, sales tax, etc.) unless stated otherwise. Paddle handles tax collection where required.

6. Our service, honestly described

6.1 What we can and cannot promise

We can promise:

• We will send removal requests on your behalf using legitimate legal grounds (GDPR, CCPA, etc.)
• We will use commercially reasonable efforts to keep the Service running
• We will treat your data as described in our Privacy Policy

We cannot promise:

• That any specific database will comply with a removal request — we have no control over their internal processes
• That you will never receive cold outreach again — we file removals, we do not control senders
• That the Service will be uninterrupted, error-free, or always available
• Any specific timeframe for a database to act on a request — they have their own legal deadlines (typically 30 days under GDPR)

6.2 Third-party databases are not our customers

We file requests against third-party databases. Their compliance, response time, and re-listing behavior are entirely outside our control. We will be transparent about request status and re-listing events as we observe them.

7. Intellectual property

7.1 Our stuff

The Service, including its design, branding, copy, code, and the Inbox Nanny name, is owned by us or our licensors and is protected by copyright, trademark, and other laws. You may not copy, modify, or create derivative works from it without permission.

7.2 Your stuff

You retain all rights to your Gmail content and any data you provide. We have no claim to the contents of your inbox. We only access what we need to identify cold senders and file removals, as described in our Privacy Policy.

7.3 Feedback

If you send us feedback, suggestions, or ideas, we may use them without obligation to you. We won't share your feedback identifiably without your permission.

8. Privacy and data protection

Your privacy is governed by our Privacy Policy, which is part of these Terms. By using the Service, you also agree to that policy.

If you're in the EU/UK and act as a data controller for your own personal data on the Service, we act as a data processor for the limited Gmail data we access on your behalf.

9. Disclaimers

To the maximum extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or that the Service will be uninterrupted, secure, or error-free.

Nothing in the Service constitutes legal advice. While our removal templates are based on actual statutory rights, the Service is a software tool, not a substitute for a lawyer if your situation requires one.

10. Limitation of liability

To the maximum extent permitted by law, neither we nor anyone associated with the Service will be liable for any indirect, incidental, consequential, special, or punitive damages — including lost profits, lost data, or business interruption — arising from your use of (or inability to use) the Service.

Our total liability for any claim related to the Service is limited to the amount you paid us in the 12 months before the claim arose, or $50, whichever is greater.

Some jurisdictions don't allow exclusion of certain warranties or limitation of liability for incidental or consequential damages. If you live in one of those, parts of this section may not apply to you, and your liability rights are whatever your local law provides.

11. Indemnification

You agree to indemnify us against claims arising from your misuse of the Service, your violation of these Terms, or your violation of any rights of a third party — including, for example, if you file removal requests for email addresses you don't own.

12. Termination

12.1 You can leave anytime

You can stop using the Service and delete your account at any time from your account settings. When you delete your account, we delete your stored data within 30 days, as described in the Privacy Policy.

12.2 We can terminate accounts

We may suspend or terminate your account if you violate these Terms, abuse the Service, or use it in a way that exposes us to legal risk. Where possible, we'll give you notice and a chance to fix the issue first.

12.3 Effect of termination

On termination, your right to use the Service ends. Sections that by their nature should survive (such as intellectual property, disclaimers, limitation of liability, and indemnification) will survive termination.

13. Changes to these terms

We may update these Terms from time to time. Material changes will be announced via email at least 30 days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the new Terms.

Minor changes (typos, clarifications) may be made without notice but will be reflected in the "last updated" date at the top.

14. Governing law and disputes

These Terms are governed by the laws of the jurisdiction where we are incorporated, without regard to conflict-of-law principles. You and we both agree to attempt good-faith resolution before any formal dispute, by emailing hello@inboxnanny.com.

If a dispute cannot be resolved informally, it will be brought in the courts of competent jurisdiction in our place of incorporation, unless mandatory consumer-protection law in your country requires otherwise.

15. Miscellaneous

• Entire agreement. These Terms, together with our Privacy Policy, are the entire agreement between you and us regarding the Service.
• Severability. If any provision is unenforceable, the rest of the Terms still apply.
• No waiver. Our failure to enforce a provision doesn't waive our right to enforce it later.
• Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a sale or reorganization of our business.
• Notices. We may send notices to you by email or in-product. You may send notices to us at hello@inboxnanny.com.

16. Contact

Questions about these Terms? Email us:

• General: hello@inboxnanny.com
• Legal: legal@inboxnanny.com
• Mail: [TO BE ADDED at launch - business address]